The second screen of the download asks you for your license and your product number. You are super-excited that you just purchased a brand new computer! You need to reinstall your QuickBooks program. Reason #2: You are changing to a new computer Customers can reach out to their Customer Success Manager for more information by emailing or logging in here. They are literally just a phone call away. You get a priority team that knows QuickBooks Enterprise Solutions and can help you with any technical or general support issues. This person will help you with onboarding, training in the program and make sure you are using the right Intuit product – but the best part of being in the Priority Circle is the support. Your Customer Success Manager is your dedicated point of contact with Intuit®. Speaking of support for QuickBooks Enterprise Solutions, were you aware that you get a Customer Success Manager and become a member of the QuickBooks Priority Circle when you sign up for the program? You will find the product and the license number here. They want you to identify yourself and direct you to the right support person for your issue. Sometimes you just need this information when you’re speaking on the phone with customer support. Reason #1: You need to contact customer support There are times in QuickBooks® Enterprise Solutions when you need to locate your license number and product number.